Expectation – Communication – Evaluation (ECE)

(Spanish Training)

Why not take the opportunity to spend a little you ‘down time’ as well as learning something new!

Course aimed at: Course time:
Managers and Trainers 3 full days
Purpose of the course:

The ECE model was built by GINARE CONSULTING and the principles will help managers better focus on:

  • the importance of being clear about expectation at every level
  • communication of expectations
  • evaluation of how clarity of expectations translates to better managed, safer and higher quality care services.
Spanish venue

Finca Malara Alta – Coin – Malaga

Click here for thumbnails

Next dates for this course in Spain:

Tuesday 18th – Thursday 20th October 2011 (arrive Malaga evening of Monday 17th – leave morning of Friday 21st)

Trainer: Clare Kirkman (Author of How To Get Good Care Services)

Cost of the course: £775.00

What’s not included

Flights or associated UK transfers

Number of Trainees

6

What’s included

1. Accommodation at Finca Malara or additional property close by

2. All transfers to and from airport / additional property

3. All meals and beverages for duration of stay

4. All course materials

5. Session on understanding communication through horses

Added value (no cost)

• Swimming pool and tranquil setting

• Horse riding available for competent riders

• Opportunity to walk and relax

• Additional time with Trainer in informal surroundings but in which discussions around best practice and approaches in general can be formulated