It doesnt matter how good your ideas, how innovative your practices – if they are not communicated effectively then they are pointless.NOTE THE WORD EFFECTIVE 

Communication is pivotal to everything we do in life and there are many ways in which we communicate in todays society to include:

• email
• text
• fax
• letter
• verbal
• body language
• telephone
• face to face
• pictorially
• signing
• via interpreters
• skype
• webcam
• through music
• through dance
• through poetry
• etc

The consequences of poor and inneffective communicaiton in our private lives can mean failed relationships or misunderstandings which can be unpleasant but often can be resolved once issues are cleared up. BUT the consequences of poor and inneffective communication in a Health or Social Care setting can compromise privacy, dignity, safety to name just a few and at its most severe poor communication really can translate to being a matter of life or death.

My advice is ask yourself the 2 questions below and answer them honestly.

How effective is your communication?

How do you evaluate the effectiveness?

If you are not comfortable with your answers email clare@ginare.co.uk for some free ideas on strengthening communication or follow this blog for tips and advice in the coming weeks.

People often say that they can’t remember the difference between Policy & Procedure…so this is how I explain it. 

POLICY belongs to the organisation and conveys an aim / objective to be achieved 

PROCEDURES belong to the workers and is the organisations instruction of how they expect their workforce to meet the policy aim / objective

Simple!!!